We have dealt with both Charles and Theo from Tiger Air so far, both of which are EXCEPTIONAL at their job. The people working at this company are all knowledgable and communicative and aren't there to waste your time.

Theo, our tech was very efficient. He explained everything he did and let us know what needed to be done. Also had a pleasant personality. I would recommend Tiger Air!

Tiger Air has been servicing my hvac system since 2014. From the new furnace install, yearly cleanings, maintenance nd ductwork cleaning, I feel comfortable everytime they are in my home. They are all very knowledgeable and never try to upsell you unless something is wrong. Even then they show what is wrong and what needs to be done. Thank you to Charles who is always out here as he does a great job. He is punctual and cleans up after himself, what more could ask for!

Jesse and his partner today were great during our duct cleaning. They were on time, respectful, and answered all my questions. They showed me pictures and videos before and after the cleaning. Definitely recommend Tiger Air!

Theo & Tiger Air always do a great job. Fast, punctual & professional. Highly recommend

Theo was great and very helpful He explained everything like it should and made a good point Very friendly

Charles did a great job of helping us out with an AC compressor problem. The unit was not able to be fixed, but he was very helpful and efficient and low cost to make the diagnosis.

Tiger Air did a great job. Knowledgeable staff that fixed the problem. I am happy with the service.

Theo was an outstanding professional and very personable. He kept me informed about each step he was taking and why. I highly recommend, Theo.

Outstanding company. Have worked with them for over 20 years. Techs and other representatives of Tiger Air are professional, knowledgeable (always willing to explain issues), courteous and friendly. I am always extremely satisfied with the service and work provided.

Theo was absolutely amazing. He is very professional and an honest person. I will definitely have him come out to all my calls. If you need service ask for Theo.

Theo was very knowledgeable and was able to answer all our questions. He thoroughly explained the process. He was able to squeeze us in the schedule before the holiday which was greatly appreciated.

I think this ended up being a bigger job then we originally thought, but my wife and I appreciate the team that came out to clean out our vents and then even prep us for the upcoming maintenance appointment as well. I will say I would have appreciated some heads up in regards to how to prepare the house such as if we needed to move the pets due to the loud noise or clearing up some space around the vents themselves. I'll update this thread once we complete our maintenance appt as well.

It was really good service and I’m so glad with them. They are so awesome 🤩

We are happy with the service Tiger provided us in installing our new furnace. Charles was helpful and patient in explaining in detail our situation and the solutions they offer. Dean, Val, and Jessie were prompt and efficient with the installation, and friendly in answering all our questions. We will be hiring them to clean our ducts.

Very informative, professional and personable. He did a wonderful job. Thank you! Your newest customer!

Theo did a fantastic job. He diagnosed the problem right away and explained all the options available to me. He was courteous, professional and forthright. I won’t use anyone else.

Theo was wonderful with the diagnostics. Despite needing a new furnace he gave me comparisons of the price and the warranty included. I did not feel swindled and the moment I paid the deposit he came next day to install the new furnace.

Dan was great, called when he arrived and my doorbell didn’t work when he rang it. He remembered being here for a previous job, he found the problem quickly, told me it was a loose connection in the boiler, fixed it and only charged me $37. I couldn’t have hoped for better than that!

They were very professional and responsive. The air duct cleaning was thorough and we can really feel the difference. Highly recommend Tiger Air.

theo at tiger air has never left our house without making it better. our furnace went out & they showed up 30 minutes later. i highly recommend & will continue being a customer!

Best HVAC company in Cleveland. Did a great job installing a new unit in 2018 when mine went down unexpectedly and have great service offerings to make sure the in it stays in top shape. Theo is the best tech!

Charles was very professional, friendly and addressed the issue we had with our furnace!

UPDATE: 2/19/2024: Another fantastic service visit. This time I had the pleasure of working with Charles. He came in to complete my annual furnace check ✅. System is operating like it's suppose to. 👍🏾. Another one for the books 📚 🐯 Air UPDATE: 9/24/2022: Had a cold snap come through. Decided to test the new furnace out. New system operated as expected.👌🏾 Update: 9/1/2022: Had a new system installed. Thus far it runs great. AC is nice!! Waiting till the temps drop so I can run 🔥. Update: 8/15/2022: Called Tiger Air back in April for an estimate to have new HVAC system installed later in the Summer. Theo came out, provided me an estimate. Today Theo came out to complete the paperwork for next week's scheduled installation. Both Phil and Theo are superb! Even after several months, they honored the quote they gave me in April.This is definitely a company I will continue doing business with for years to come. Will provide another update after installation is complete.

I had the package deal of the Furnace Cleaning / check ductwork cleaning done. Very satisfied. 10 times better than the last time I had the duck work done with a different company. Tiger air had them *completely* cleaned out! Showed video to prove it was cleaned out & went the extra mile when I told them the last company I used left junk in the duct work.