We have dealt with both Charles and Theo from Tiger Air so far, both of which are EXCEPTIONAL at their job. The people working at this company are all knowledgable and communicative and aren't there to waste your time.

Jessie was on time for our scheduled appointment and professional throughout the entire duct cleaning service. The results were excellent and I highly recommend this group for service in the future.

Thank you Theo for your service and knowledge on our Furnace. We really appreciated your honesty and great personality. Thank you 😊02/05/2024

I am very pleased with choosing tiger air! Phil is awesome and Theo is the best! Thank you for all you do God bless you

Theo did an excellent job. Tiger Air was fast and efficient, got my heat working again!

Charles did a great job of helping us out with an AC compressor problem. The unit was not able to be fixed, but he was very helpful and efficient and low cost to make the diagnosis.

We are happy with the service Tiger provided us in installing our new furnace. Charles was helpful and patient in explaining in detail our situation and the solutions they offer. Dean, Val, and Jessie were prompt and efficient with the installation, and friendly in answering all our questions. We will be hiring them to clean our ducts.

As always, Tiger Air was prompt and completed the furnace tune up quickly and efficiently. Theo has been here before so I am comfortable with his work. Good job!

Theo was amazing! I am extremely pleased with my service from Tiger the other day. I am definitely now a loyal Tiger customer.

Great experience. The guys were right on time, explained what they were doing, gave me an accurate quote for how long it would take and cleaned up after themselves on the way out.

Best HVAC company in Cleveland. Did a great job installing a new unit in 2018 when mine went down unexpectedly and have great service offerings to make sure the in it stays in top shape. Theo is the best tech!

Outstanding company. Have worked with them for over 20 years. Techs and other representatives of Tiger Air are professional, knowledgeable (always willing to explain issues), courteous and friendly. I am always extremely satisfied with the service and work provided.

I think this ended up being a bigger job then we originally thought, but my wife and I appreciate the team that came out to clean out our vents and then even prep us for the upcoming maintenance appointment as well. I will say I would have appreciated some heads up in regards to how to prepare the house such as if we needed to move the pets due to the loud noise or clearing up some space around the vents themselves. I'll update this thread once we complete our maintenance appt as well.

Was at my house within 2 hours on a Saturday, confirmed my suspicion regarding my furnace. Took extra time to pick the part up and now I have heat. Can’t thank Charles enough and the team at Tiger.

UPDATE: 2/19/2024: Another fantastic service visit. This time I had the pleasure of working with Charles. He came in to complete my annual furnace check ✅. System is operating like it's suppose to. 👍🏾. Another one for the books 📚 🐯 Air UPDATE: 9/24/2022: Had a cold snap come through. Decided to test the new furnace out. New system operated as expected.👌🏾 Update: 9/1/2022: Had a new system installed. Thus far it runs great. AC is nice!! Waiting till the temps drop so I can run 🔥. Update: 8/15/2022: Called Tiger Air back in April for an estimate to have new HVAC system installed later in the Summer. Theo came out, provided me an estimate. Today Theo came out to complete the paperwork for next week's scheduled installation. Both Phil and Theo are superb! Even after several months, they honored the quote they gave me in April.This is definitely a company I will continue doing business with for years to come. Will provide another update after installation is complete.

Theo was great and very thorough and explained everything he was doing.

Theo was professional and did a great job quick. Diagnosed the problem by listening to it start up, cleaned the flame detector and reinstalled. The cost was reasonable. I will call them again and recommend others do as well. I’m

Top quality company. They were able to schedule me on short notice for a broken ac. Great communication leading up to appt. Arrived right on time and took care of my issue. Absolutely would trust and use them again.

Charles was very Knowledgeable, friendly, honest very informative. Tiger air is a great company. I would recommend them to everyone I know.

Tiger Air has taken care of our HVAC needs for over 17 years. Our tech, Dan was great! He identified the problem, gave us our options and walked us through the next step.

Tiger Air installed my new Lennox furnace and Air Conditioning system about 2 months ago and this has been the best investment that I ever made. My gas biils are down about $110 a month and the furnace is super quiet. They gave us the Aero Seal process where they sealed all of our ducts from the inside and it is certified and we get a 30% tax credit back on Aero Seal this has made a huge difference on the comfort level to all the rooms in our house and it is lowering our utility bills. I called 5 different companies out for a quote on a new system only 3 showed up and the professionalism at Tiger Air is unmatched from the other companies. Give them a call I highly recommend them you will not go wrong with this company. And they are also very knowledgable and friendly.

This company is absolutely top notch. My furnace went out on New Years weekend and they sent a tech within hours on Saturday to get it up and running. The tech let me know I would need a new motor and then called me on Tuesday with a quote. Theo came out to replace the motor today and was so friendly and efficient. The best thing was the quote they gave me was what was charged (no hidden costs like other companies). This company has definitely obtained a customer for life and I will be telling anyone that has a furnace issue to contact them.

I had a fantastic experience with Tiger Air company. The customer service was outstanding, and their communication throughout the process was excellent. From the initial inquiry to the completion of the job, they were professional and attentive. The team ensured that I was well-informed at every step, making the entire service seamless. I highly recommend them for their great customer service and communication skills.

Theo was wonderful with the diagnostics. Despite needing a new furnace he gave me comparisons of the price and the warranty included. I did not feel swindled and the moment I paid the deposit he came next day to install the new furnace.

I used Tiger Air because i had a 59.00 coupon for Furnace Check. and we have only had the house for a year. I could not be happier. Dan the technician was wonderful, very nice, very informative, and honest. He told me exactly when i would need more work and how to go about it. I will definitely recommend them to anyone for Heating. I will call them again next year for my air conditioning check. Very considerate.

Tiger Air was wonderful, very courteous. Theo was knowledgeable and explained everything to me so I could weigh my options. The pricing was great too. The installers were great, on time, finished the job timely and cleaned up afterwards. I will definitely call them back in Spring to install a new air conditioner. I would definitely recommend TigerAir to others.

What a pleasure to meet Theo. Tiger Air is lucky to have him on their team! Pleasant personality, patient, knowledgeable-was not annoyed by my many questions and took the time to explain what he was doing and why. His services are worth much more than what the company charges for a furnace clean/check. Lidia H.