I think this ended up being a bigger job then we originally thought, but my wife and I appreciate the team that came out to clean out our vents and then even prep us for the upcoming maintenance appointment as well. I will say I would have appreciated some heads up in regards to how to prepare the house such as if we needed to move the pets due to the loud noise or clearing up some space around the vents themselves. I'll update this thread once we complete our maintenance appt as well.

Very efficient, helpful, professional and quick

UPDATE: 2/19/2024: Another fantastic service visit. This time I had the pleasure of working with Charles. He came in to complete my annual furnace check ✅. System is operating like it's suppose to. 👍🏾. Another one for the books 📚 🐯 Air UPDATE: 9/24/2022: Had a cold snap come through. Decided to test the new furnace out. New system operated as expected.👌🏾 Update: 9/1/2022: Had a new system installed. Thus far it runs great. AC is nice!! Waiting till the temps drop so I can run 🔥. Update: 8/15/2022: Called Tiger Air back in April for an estimate to have new HVAC system installed later in the Summer. Theo came out, provided me an estimate. Today Theo came out to complete the paperwork for next week's scheduled installation. Both Phil and Theo are superb! Even after several months, they honored the quote they gave me in April.This is definitely a company I will continue doing business with for years to come. Will provide another update after installation is complete.

Best HVAC company in Cleveland. Did a great job installing a new unit in 2018 when mine went down unexpectedly and have great service offerings to make sure the in it stays in top shape. Theo is the best tech!

I had such a wonderful experience with Tiger air! The coldest week of the year my furnace decided to die and they came right out and had a new one installed the same day! Unbelievable customer service.

This company is absolutely top notch. My furnace went out on New Years weekend and they sent a tech within hours on Saturday to get it up and running. The tech let me know I would need a new motor and then called me on Tuesday with a quote. Theo came out to replace the motor today and was so friendly and efficient. The best thing was the quote they gave me was what was charged (no hidden costs like other companies). This company has definitely obtained a customer for life and I will be telling anyone that has a furnace issue to contact them.

Theo was absolutely amazing. He is very professional and an honest person. I will definitely have him come out to all my calls. If you need service ask for Theo.

Everything was fine. The technician s were very knowledgeable and friendly. I would recommend them to anyone.

Theo is very professional, well informed, fast and kind. He knows his stuff and gave a fair estimate. Great company!

They were very professional and responsive. The air duct cleaning was thorough and we can really feel the difference. Highly recommend Tiger Air.

Theo was great. He is knowledgeable. Always a pleasure to talk to and will advise you but doesn't push.

We have dealt with both Charles and Theo from Tiger Air so far, both of which are EXCEPTIONAL at their job. The people working at this company are all knowledgable and communicative and aren't there to waste your time.

Very professional and knowledgeable person

Jessie was on time for our scheduled appointment and professional throughout the entire duct cleaning service. The results were excellent and I highly recommend this group for service in the future.

I used Tiger Air because i had a 59.00 coupon for Furnace Check. and we have only had the house for a year. I could not be happier. Dan the technician was wonderful, very nice, very informative, and honest. He told me exactly when i would need more work and how to go about it. I will definitely recommend them to anyone for Heating. I will call them again next year for my air conditioning check. Very considerate.

What a pleasure to meet Theo. Tiger Air is lucky to have him on their team! Pleasant personality, patient, knowledgeable-was not annoyed by my many questions and took the time to explain what he was doing and why. His services are worth much more than what the company charges for a furnace clean/check. Lidia H.

Always on time, kind, courteous, and respectful. Charles comes in and gets right to work but not before taking a moment to catch up with me. He always wants to know how we have been, if we are well, and if there have been any issues. It’s like meeting up with a good friend every six months!

Theo was very friendly and knowledgeable of his craft. He was very personable and did not try to push me towards any thing that would cost me extra past what I would need. He gave me multiple options and told me exactly what I needed done for my furnace to operate optimally

My experience with TigerAir was 10/10. Theo was amazing! Super professional, informative and helpful. I would recommend TigerAir to anyone I know. Keep up the great work, Theo!

theo at tiger air has never left our house without making it better. our furnace went out & they showed up 30 minutes later. i highly recommend & will continue being a customer!

Was very kind and shared of his knowledge which was very appreciative. You should give this man a raise. He was very forthcoming and honest I truly appreciate appreciated the visit. Steven Isak

Theo was prompt and corrected my problem!

Theo did a fantastic job. He diagnosed the problem right away and explained all the options available to me. He was courteous, professional and forthright. I won’t use anyone else.

Phil was very nice found what the problem was right away he also showed me the problems with furnace and what it was doing

Theo was professional and did a great job quick. Diagnosed the problem by listening to it start up, cleaned the flame detector and reinstalled. The cost was reasonable. I will call them again and recommend others do as well. I’m