Great service. Very thorough

UPDATE: 2/19/2024: Another fantastic service visit. This time I had the pleasure of working with Charles. He came in to complete my annual furnace check ✅. System is operating like it's suppose to. 👍🏾. Another one for the books 📚 🐯 Air UPDATE: 9/24/2022: Had a cold snap come through. Decided to test the new furnace out. New system operated as expected.👌🏾 Update: 9/1/2022: Had a new system installed. Thus far it runs great. AC is nice!! Waiting till the temps drop so I can run 🔥. Update: 8/15/2022: Called Tiger Air back in April for an estimate to have new HVAC system installed later in the Summer. Theo came out, provided me an estimate. Today Theo came out to complete the paperwork for next week's scheduled installation. Both Phil and Theo are superb! Even after several months, they honored the quote they gave me in April.This is definitely a company I will continue doing business with for years to come. Will provide another update after installation is complete.

Jesse and his partner today were great during our duct cleaning. They were on time, respectful, and answered all my questions. They showed me pictures and videos before and after the cleaning. Definitely recommend Tiger Air!

Theo is very professional, well informed, fast and kind. He knows his stuff and gave a fair estimate. Great company!

Theo was very knowledgeable and was able to answer all our questions. He thoroughly explained the process. He was able to squeeze us in the schedule before the holiday which was greatly appreciated.

Theo was great and very helpful He explained everything like it should and made a good point Very friendly

Theo was professional and did a great job quick. Diagnosed the problem by listening to it start up, cleaned the flame detector and reinstalled. The cost was reasonable. I will call them again and recommend others do as well. I’m

Theo was great. He is knowledgeable. Always a pleasure to talk to and will advise you but doesn't push.

I think this ended up being a bigger job then we originally thought, but my wife and I appreciate the team that came out to clean out our vents and then even prep us for the upcoming maintenance appointment as well. I will say I would have appreciated some heads up in regards to how to prepare the house such as if we needed to move the pets due to the loud noise or clearing up some space around the vents themselves. I'll update this thread once we complete our maintenance appt as well.

theo at tiger air has never left our house without making it better. our furnace went out & they showed up 30 minutes later. i highly recommend & will continue being a customer!

Jessie was on time for our scheduled appointment and professional throughout the entire duct cleaning service. The results were excellent and I highly recommend this group for service in the future.

Charles did a great job of helping us out with an AC compressor problem. The unit was not able to be fixed, but he was very helpful and efficient and low cost to make the diagnosis.

Phil was very nice found what the problem was right away he also showed me the problems with furnace and what it was doing

Theo from Tiger Air was in our house to fix the furnace in less than 4 hours after our initial call to the company for help! This was the 2nd time (after 2 years) that Tiger Air has delivered excellent and timely customer service to our family! I will always keep this company at the top of my list for repairs, thanks Tiger Air!

It was really good service and I’m so glad with them. They are so awesome 🤩

Theo was absolutely amazing. He is very professional and an honest person. I will definitely have him come out to all my calls. If you need service ask for Theo.

Theo did an excellent job. Tiger Air was fast and efficient, got my heat working again!

Charles was friendly and professional and did an excellent job repairing my furnace. Will continue to use Tiger Air for furnance and air conditioner. Thank you.

Best HVAC company in Cleveland. Did a great job installing a new unit in 2018 when mine went down unexpectedly and have great service offerings to make sure the in it stays in top shape. Theo is the best tech!

When my hot water tanks drain valve blew out, I called tigar air to have it replaced after calling 2 other cos that stated the could not make it out until Monday or tues day. Tigar air said they will be out no later than 5pm, about 2 hrs later they called and said they were on there way the two gentlemen came out and within 2 hrs the old tank was out and new tank installed they were very efficient and knowledgeable they did a great job, I would recommend tigar air for all your hvac needs.

Tiger Air has always been very professional and efficient in handling our heating and cooling needs. Theo does an excellent job of explaining things and recommending the next best course of action.

Always on time, kind, courteous, and respectful. Charles comes in and gets right to work but not before taking a moment to catch up with me. He always wants to know how we have been, if we are well, and if there have been any issues. It’s like meeting up with a good friend every six months!

Amazing service! Thank you!!!!

We have dealt with both Charles and Theo from Tiger Air so far, both of which are EXCEPTIONAL at their job. The people working at this company are all knowledgable and communicative and aren't there to waste your time.

I used Tiger Air because i had a 59.00 coupon for Furnace Check. and we have only had the house for a year. I could not be happier. Dan the technician was wonderful, very nice, very informative, and honest. He told me exactly when i would need more work and how to go about it. I will definitely recommend them to anyone for Heating. I will call them again next year for my air conditioning check. Very considerate.