We have dealt with both Charles and Theo from Tiger Air so far, both of which are EXCEPTIONAL at their job. The people working at this company are all knowledgable and communicative and aren't there to waste your time.

Very satisfied. Technician was very helpful and did a great job

Charles was very knowledgeable and helpful. We appreciate his prompt service. Highly recommend this company. We had Theo out a couple of years ago and he was great too!

Our 30 year old furnace died. Tiger air sent a technician within an hour to diagnose the issue. We were provided multiple space heaters and by the next day we had a brand new furnace installed in 4 hours. There was no leftover mess. Prices very reasonable. We will be lifelong customers.

Couldn't have gotten better service. Theo was on time, friendly, knowledgeable. Problem was self inflicted due to cheep filter. Theo explained the problem and decided to install new blower motor. He offered good advice and quickly fixed the problem. Even though it was an expensive fix I will not worry about a fire now. Thanks so much to Theo for his help. Great job! After using Tiger for years advised my son to call for furnace not working.He was told several things were badly wrong and he needed to replace it $5000. Got 2nd option just motor needed replaced everything else was fine. $1100. VERY DISAPPOINTED trying to upsell not needed. Will NOT be using Tiger anymore

Theo was exceptional. He actually called ahead to let me know when he was on his way. He was polite, professional and respectful of my home. When he arrived he went right to work, and now my central air unit is perfect. I would highly recommend their services.

Theo was great and very thorough and explained everything he was doing.

Tiger Air has taken care of our HVAC needs for over 17 years. Our tech, Dan was great! He identified the problem, gave us our options and walked us through the next step.

Theo was absolutely amazing. He is very professional and an honest person. I will definitely have him come out to all my calls. If you need service ask for Theo.

Entire team at Tiger-air is amazing. I’ve used them for over 25 years. They always keep my furnaces and a/c units running even if a problem comes up at time outside “normal business hours.” They have serviced not only equipment purchased from them but other existing equipment “worth repairing” to save me money.

Charles was friendly and professional and did an excellent job repairing my furnace. Will continue to use Tiger Air for furnance and air conditioner. Thank you.

Considering the tight space Charles had to work in, he did his absolute best to deliver good service within your companies standards of service.

Theo is excellent in his personality and professional work. He is considerate. Thanks Theo.

I had such a wonderful experience with Tiger air! The coldest week of the year my furnace decided to die and they came right out and had a new one installed the same day! Unbelievable customer service.

I am very pleased with choosing tiger air! Phil is awesome and Theo is the best! Thank you for all you do God bless you

Had Furnace tune up and air duct cleaning, and the two technicians that came out were phenomenal. They were extremely professional, and courteous! Not to mention, explained everything in great detail. I definitely recommend Tiger Air, and will be using them again.

Theo was an outstanding professional and very personable. He kept me informed about each step he was taking and why. I highly recommend, Theo.

Dan was great, called when he arrived and my doorbell didn’t work when he rang it. He remembered being here for a previous job, he found the problem quickly, told me it was a loose connection in the boiler, fixed it and only charged me $37. I couldn’t have hoped for better than that!

Had my air ducts cleaned by Jesse & Dan. Both were very professional, and did a thorough job. Showed me before and after pictures, and explained the entire process. Also answered any questions I had. Will use them again in the future. Thanks!

UPDATE: 2/19/2024: Another fantastic service visit. This time I had the pleasure of working with Charles. He came in to complete my annual furnace check ✅. System is operating like it's suppose to. 👍🏾. Another one for the books 📚 🐯 Air UPDATE: 9/24/2022: Had a cold snap come through. Decided to test the new furnace out. New system operated as expected.👌🏾 Update: 9/1/2022: Had a new system installed. Thus far it runs great. AC is nice!! Waiting till the temps drop so I can run 🔥. Update: 8/15/2022: Called Tiger Air back in April for an estimate to have new HVAC system installed later in the Summer. Theo came out, provided me an estimate. Today Theo came out to complete the paperwork for next week's scheduled installation. Both Phil and Theo are superb! Even after several months, they honored the quote they gave me in April.This is definitely a company I will continue doing business with for years to come. Will provide another update after installation is complete.

Best HVAC company in Cleveland. Did a great job installing a new unit in 2018 when mine went down unexpectedly and have great service offerings to make sure the in it stays in top shape. Theo is the best tech!

Jesse and Dan were very personable and professional. They let us know what they were doing every step of the way. They also told us that some of our ducts weren't all the way open. I also referred you guys to a friend. Pricing was great!! Looking forward to stop sneezing!

Theo did a fantastic job. He diagnosed the problem right away and explained all the options available to me. He was courteous, professional and forthright. I won’t use anyone else.

Very professional and knowledgeable person